MyMedi.ca is a comprehensive medical cannabis care platform designed to enhance the patient journey and incorporate medical cannabis into the standard of care through 5 distinct pillars.
Education on benefits, harms and risks of medical cannabis
Informs patients on coverage and compassionate pricing programs
Outlining risk factors for high-risk patients
Highlighting the risks of inhalation products
Considerations to mitigate the risks of adverse events
Training on dosing and titration
Product recommendation guidelines
Educational modules & courses
Highlighting the risks of inhalation products
Considerations to mitigate the risks of adverse events
Insurance coverage and adjudication for various providers
30+ representatives dedicated to enhancing patient care
Establishing an industry-leading pharmacovigilance program
Wide range of delivery forms, concentrations and doses of cannabinoids
200+ products through 30+ Brands
Medically focused and scientifically driven selection criteria
Collaborations with top medically focused Canadian licensed producers
Pediatric: MyMedi.ca offers patients under the age of 19 a 20 % discount on qualified products and an additional 20% off on RHO Phyto products.
Seniors: If you are over the age of 65 you will receive a 20% discount on all products.
And More!
FAQ's
Frequently Asked Questions
What level of support does MyMedi.ca offer to Patients?
The MyMedi.ca Patient Support Program has highly experienced and trained representatives that will help ensure you are onboarded to the medical portal successfully. Each representative can help you with registration, product ordering, product complaints, shipping issues and provide you with guidance on how to get your medical document from a qualified healthcare provider.
The team supports both French and English inquiries.
Specialized representatives are available to help with inquires related to veterans affairs, compassionate pricing programs and support insurance re-imbursement.
A team of pharmacists is available to provide clinical consultations and provide you with assistance on help with product selection.
The MyMedi.ca Patient Support Team can be reached through a variety of methods by:
Instant Chat: click on the chat bubble in the bottom right corner of every page on the website
What is the shipping policy?
MyMedi.ca provides free standard Canada Post and Purolator shipping on all medical cannabis orders above $99 and free standard FedEx shipping on all medical cannabis orders above $149.99, after all discounts and before taxes. FedEx 2DayTM delivery is available for a flat fee of $20, while all other shipping options are available at standard rates. The shipping timelines are only estimates and cannot be guaranteed. Please note that FedEx and Purolator do not deliver to PO Boxes.
While we strive to ensure that all orders placed before 11 AM EST are shipped out on the same day, this may be subject to any unforeseen delays. Please allow us 1-2 business days to process your order and once it is shipped, you will receive your order tracking number via email. Orders placed after 11 AM EST will be processed on the next business day.
